How I Work.

A simple, personal approach to planning your perfect holiday

A Simple Four-Step Process

Planning a holiday should be enjoyable, not stressful. Here's how we'll work together.

01. Initial Conversation

We'll have a relaxed chat - by phone, video, or email - to discuss your travel dreams, preferences, and budget. This is about understanding what matters most to you.

02. Research & Design

I'll research options, draw on my destination knowledge, and design a bespoke itinerary tailored specifically to you. I'll present options and explain the thinking behind each recommendation.

03. Refine & Perfect

We'll review the proposals together, making adjustments until everything feels exactly right. There's no rush - we'll take the time needed to get it perfect.

04. Booking & Support

Once you're happy, I'll handle all bookings and logistics. You'll receive complete documentation, and I remain available throughout your trip for any questions or assistance.

What to Expect

No Pressure or Rush

Take all the time you need to make decisions. This is your holiday, and I want you to feel completely confident.

Full Financial Protection

Your money is protected through ATOL and ABTA, giving you complete peace of mind when you book.

Direct Personal Service

You'll always deal directly with me - not a call centre or assistant. One person who knows your trip inside out.

"From our first conversation to the moment we returned home, Eleanor made everything effortless. She anticipated needs we didn't even know we had."

Michael & Susan | South Africa Safari

Ready to start planning?

Whatever your dream destination, I'd love to help you get there.

Independent travel consultant based in the UK,
creating thoughtful holiday experiences.

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